What term describes the documents that communicate required and prohibited activities and behaviors?

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The term that best describes the documents communicating required and prohibited activities and behaviors is "Policies." Policies serve as high-level statements that outline an organization’s intentions and the principles that guide decision-making in order to achieve specific outcomes. They are crucial in establishing a framework for governance and ensuring that all personnel understand their responsibilities regarding acceptable and unacceptable conduct.

Policies are typically backed by enforceable measures and are used to inform employees of the organization's expectations, legal obligations, and adherence to regulatory requirements. This ensures a consistent approach to risk management and sets clear boundaries on what is permissible within the organizational context.

While standards, procedures, and guidelines support and elaborate on policies, they do not encompass the broad requirements and prohibitions that policies define. Standards specify the criteria for behavior, procedures detail the steps to perform tasks in compliance with the policies, and guidelines provide general recommendations. Therefore, policies are foundational in communicating essential rules and expectations for organizational behavior.

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