What condition can result from interruptions in availability?

Loss of functionality arises when there are interruptions in availability. In cybersecurity and IT, availability refers to the accessibility of information, services, or resources when required. Interruptions in availability can lead to systems being down or resources being inaccessible, which directly impacts the functional capabilities of an organization. This can manifest as an inability to process transactions, access critical data, or perform essential operations, thereby crippling functionality.

On the other hand, improved customer trust, efficiency gains, and enhanced performance typically result from consistent, reliable availability rather than from its interruption. When services are readily available, customers are more likely to trust the organization, efficiency can be optimized through streamlined operations, and performance can be improved as systems operate smoothly without downtime. However, interruptions negate these positive effects and lead to diminished functionality.